Meet Our Team

Jon Brinson
Principal Agent/Owner

Email: jon.brinson@nationwide.com
Phone: 252-636-0544

Jon is the Principal Agent and Owner of the agency. In addition to running the agency, he works mostly with commercial and financial products and services. What Jon loves most about his job is educating customers. He thrives on making sure you feel confident in the products or services we provide to you.
Jon married his high school sweetheart, Sheila, and together they have three amazing children. He enjoys spending time with them, being involved in his church, traveling, learning, and singing. He also directed a barbershop chorus for three years and was once in a bank robbery (call us to get the full scoop).

 

More
Delores Townsend
Personal Lines Manager, Office Manager

Email: delores@brinsonins.com
Phone: 252-745-5121

Delores is Brinson’s Personal Lines Manager and Office Manager. With over 40 years of experience, she is sure to answer any questions you have and some you didn’t know you had. Her knowledge is endless and ranges from home and auto to life insure and long-term care. Her clients are her favorite part of her job. It’s why she works as hard as she does. It is her desire to build a life long relationship with all her clients.
She is blessed with two children, Jon and Lori. She is also blessed with six grandchildren and a little Yorkie, Mia – all who are quite spoiled. She enjoys spending time with family and attending Church @ New Life in New Bern.

Ben Britt
Associate Agent

Email: ben@brinsonins.com
Phone: 252-636-0544

Ashley Brinson
Associate Agent

Email: ashley@brinsonins.com
Phone: 252-745-5121

I obtained my property and casualty license during my time with Farm Credit.  I was an onsite crop insurance agent for our customers convenience, as it was a service we offered in addition to lending money.
I grew up in the small town of Cove City, North Carolina.  I graduated from East Carolina University (Go Pirates!) in 2011 with my Bachelors in Business Management, and then again in 2016 with a Masters of Business Administaraion.
I love helping others, and being a part of something that impacts peoples lives in a positive way; I look forward to helping ensure that our customers are adequately insured and prepared for any and all situations life can throw at us all.

Erica Altman
Personal Lines Customer Service Representative

Email: erica@brinsonins.com
Phone: 252-745-5121

Erica is one of our personal lines agent and has been with us for over seven years. Her favorite part of her job is educating people about insurance and the importance in having it. She strives to make all customers comfortable and knowledgeable about their insurance policies 
Erica is happily married to her husband, Andy, and has two daughters, Hannah and Emma. She enjoys spending time with her family laughing, camping, and traveling. 

Dorothy Sadler
Personal Lines Customer Service Representative

Email: dorothy@brinsonins.com
Phone: 252-745-5121

Dorothy is a licensed customer service representative and has been in the insurance industry for over fifteen years. After her first year, she fell in love with the industry and never left. She enjoys the part of her day when she works with customers. She educates, problem solves, and helps any way she can when it comes to customers. 
Dorothy has lived in Pamlico County her whole life and knows the area like the back of her hand. She is happily married to her husband, Aaron, and loves spending time with her two children, Noah, 8 and Sara, 23. 

Kate Hankins
Premium Account Manager

Email: kate@brinsonins.com
Phone: 252-745-5121

Kate is our Accounting Representative. She makes sure payments are made, policies are active, and helps assist customers with any questions they have. She loves that her job keeps her organized and helping find solutions to anything that may come up.
She is happily married with one son, two dogs, and 3 cats. She likes watching college football and spending time with her husband and son.

Michelle Hollowell
Operator Claims Specialist

Email: michelle@brinsonins.com
Phone: 252-636-0544

Michelle is our claims support. She is the first line of defense when it comes to helping you file claims. Her favorite thing is helping customers in a timely manner. She takes to heart that when something happens, our customers need to be taken care of now, not later. 
Michelle is a UNC college basketball fan and roots for the Dallas Cowboys. She has lived in Pamlico County all her life with her parents and sister and loves the country side. Michelle also received her Associates Degree in Business Administration and Medical Office Administration.

Alissa Garfinkel
Marketing and IT Coordinator

Email: alissa@brinsonins.com
Phone: 252-745-5121

Alissa is the Marketing and IT Coordinator. She let’s the world know about the wonderful things Brinson Insurance Agency offers. She also is a tech guru and helps problem solve any tech issues that come up.  
Alissa is happily married to Adam and together they have a daughter, Eloise. They also have two fur babies, a 90 pound, mixed rescue dog, Maddie and an 8 pound rescue cat, Kitty, who holds her own against the dog. She drinks enough coffee to fuel an airplane, loves to read, and enjoys DIY projects around the house.

Monica Wilson
Accountant

Email: accounting@brinsonins.com
Phone: 252-745-5121

Monica is the bookkeeper at Brinson Insurance Agency. She helps make sure our bottom line is on point and the numbers match up so we can keep serving our clients. She especially loves the people she works with at the agency and knows every day there will be laughter, problem solving, and team work. 
Monica was a CPA for many years before becoming a stay-at-home mom for the past 20 years. She has been married to an amazing man, Scott, for over 25 years. Together they have 3 beautiful daughters.