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Meet Our Team

Jon Brinson
Principal Agent/Owner

Phone: 252-636-0544

Jon is the Principal Agent and Owner of the agency. In addition to running the agency, he works mostly with commercial and financial products and services. What Jon loves most about his job is educating customers. He thrives on making sure you feel confident in the products or services we provide to you.
Jon married his high school sweetheart, Sheila, and together they have three amazing children. He enjoys spending time with them, being involved in his church, traveling, learning, and singing. He also directed a barbershop chorus for three years and was once in a bank robbery (call us to get the full scoop).


Delores Townsend
Personal Lines Manager, Office Manager

Phone: 252-745-5121

Delores is a home-grown southern country girl born and raised in Pamlico County. She obtained her Associate Degree in Business Administration,

Delores is Brinson’s Personal Lines Manager and Office Manager. With over 40 years of experience, she is sure to answer any questions you have and some you didn’t know you had. Her knowledge is endless and ranges from home and auto to life insure and long-term care. She enjoys helping to educate her clients about the multiple types of coverage they need and becoming a trusted friend.

Her clients are her favorite part of her job. It’s why she works as hard as she does. Outside of work, Delores enjoys reading as well as working with flowers and plants.

She is blessed with two children, Jon and Lori. She is also blessed with six grandchildren and a little Yorkie, Mia – all who are quite spoiled. She enjoys spending time with family and attending church at New Life in New Bern.

Ashley Brinson
Associate Agent

Phone: 252-745-5121

Ashley grew up in the small town of Cove City, North Carolina.  She graduated from East Carolina University (Go Pirates!) in 2011 with a Bachelor’s in Business Management, and then again in 2016 with a Masters of Business Administration.

She eventually obtained her property and casualty license during her time with Farm Credit.  She became an onsite crop insurance agent for the customers’ convenience, as it was a service offered in addition to lending money.

Ashley loves helping others and being a part of something that impacts people’s lives in a positive way. She looks forward to helping to ensure that all customers are adequately insured and prepared for any and all situations life can throw.

Erica Altman
Associate Agent

Phone: 252-745-5121

Erica grew up in Pamlico County, she is one of our personal lines agent and has been with us for over seven years. Her favorite part of her job is educating people about insurance and the importance of having it. Erica relentlessly strives to ensure all customers are comfortable and knowledgeable about their insurance policies.

Erica is happily married to her husband, Andy, and has two daughters, Hannah and Emma. She enjoys spending time with her family laughing, camping, and traveling.

Dorothy Sadler
Personal Lines Customer Service Representative

Phone: 252-745-5121

Dorothy is a licensed customer service representative and has been in the insurance industry for over 15 years.  After her first year, she fell in love with the industry and never left. She likes to educate, problem solve and helping the customers in any way that she can.

Dorothy has lived in Pamlico County her whole life and knows the area like the back of her hand. She and her husband, Aaron, share two beautiful children; Sara and Noah.  Family means the world to her and her favorite past time is being ‘Dot Dot’ to her niece.

Kate Hankins
Premium Account Manager

Phone: 252-745-5121

Kate grew up in Douglasville, GA outside of Atlanta.

Kate is our Accounting Representative. She makes sure payments are made, policies are active, and helps assist customers with any questions they have. She loves that her job keeps her organized and enjoys helping to find solutions to anything that may come up.

Outside of work, Kate enjoys watching college football or simply spending time with her family.  She is happily married with one son, two dogs, and 3 cats.

Alissa Garfinkel
Marketing and IT Coordinator

Phone: 252-745-5121

Alissa is the Marketing and IT Coordinator. She lets the world know about the wonderful things Brinson Insurance Agency offers. She also is a tech guru and helps problem-solve any issues that come up.

Alissa is happily married to Adam and together they have a daughter, Eloise. They also have two fur babies, a 90 pound, mixed rescue dog, Maddie and an 8-pound rescue cat, Kitty.

Alissa is known to drink enough coffee to fuel an airplane, loves to read, and enjoys DIY projects around the house!

Monica Wilson

Phone: 252-745-5121

Monica is the bookkeeper at Brinson Insurance Agency. She helps to ensure our bottom line is on point and that the numbers match up so we can keep serving our clients. Monica especially loves the people she works with at the agency and knows every day will be filled with laughter, problem-solving, and teamwork.

Monica was a CPA for many years before becoming a stay-at-home mom for the past 20 years. She has been married to her amazing husband, Scott, for over 25 years. Together they have 3 beautiful daughters.

Piper Furgurson
Executive Assistant

Phone: 252-745-5121

Piper and her husband are relatively new to Pamlico County. They moved in 2017 and a year later, their waterfront home was unfortunately damaged by Hurricane Florence. Through that experience, they quickly learned the importance of insurance and an agent who makes sure necessary coverages. This relationship led to her going to work for Brinson Insurance Agency in 2019.

Piper is most excited about helping Brinson Agency provide the absolute best service possible to the clients that have trusted them with their insurance needs.

Piper believes that the beauty of Pamlico County and the kindness of the people is unsurpassed which is why they chose to move. She and her husband spend much of their free time in their boat exploring beautiful creeks, rivers, and sounds.

She also enjoys spending time with her family and friends who come to visit often.

Keri Weber

Keri was born and raised in Somerville, Massachusetts.  She became a Graduate of UMass Boston with a concentration in Economics and Business Management.

Her work in insurance started as early as 16 years old but was halted due to a 7-year break reprieve when she joined the United States Marine Corps. Keri enjoys being able to provide assistance and assurance to the countless families and individuals seeking help or guidance.

Kathy Mattox
Director of First Impressions

Phone: 252-636-0544

I have worked in the medical insurance industry for 35+ years. I am new to the world of commercial, life, property, etc. I believe my knowledge of the medical insurance industry will assist me in helping our clients with phone calls, emails, text messages, or whatever means of communication is necessary to meet their needs.

I was born and raised in New Bern, NC and have lived here all my life. After graduating from high school I received my Associates Degree from Craven Community College and in 2009 received my Bachelors Degree (graduating Suma Cume Laude) from Mount Olive College in Business Administration with a minor in Human Resources.

I am very excited to be a part of this new “to me” industry because I love helping people in need.

I am a mother of two boys, grandmother of two boys, and have been a wife to my loving husband for over 42 years. I love spending time with my family and my furbaby Cooper. My passion is music. I am the music director and currently the organist/pianist at my church. I have been with Trinity for over 45 years. They are truly my family and I don’t know what I would do without them!

When I am not working, you can find me at church, in my pool in the summer and just spending time with family and friends and especially Cooper!

One of my hobbies is coloring. I find it can take me away from any worries or cares I may be having or just relax me when all is good! I have a huge notebook that I keep my pictures in and hopefully one day my boys will enjoy looking at it and remembering their mom!

I am a member of a trio called “Three For Him” which consists of my husband Johnny, my cousin Lynne and myself. We enjoy singing for our own church as well as sharing the gospel to other churches and organizations around us.