Get a Quote

Meet Our Team

Jon Brinson, CLTC
Principal Agent/Owner

Email: jon@brinsonins.com

Phone: (252) 745 5121

Jon is the Principal Agent and Owner of the agency. In addition to running the agency, he predominantly works with commercial and financial products and services. What Jon loves most about his job is educating customers. He thrives on making sure the insured feels confident in the products or services being provided.

Jon married his high school sweetheart, Sheila, and together they have raised three amazing children. He enjoys spending time with them, being involved in his church, traveling, learning, and singing. He also directed a barbershop chorus for three years and was once in a bank robbery (call us to get the full scoop).

 


More
Delores Townsend, TRA
Personal Lines Manager, Office Manager

Email: delores@brinsonins.com
Phone: 252-745-5121

Delores is a home-grown southern country girl born and raised in Pamlico County. She holds her Associates Degree in Business Administration.  Delores has been with our agency since 1999 and is currently the agency Office Manager and an Associate Agent. She is sure to answer any questions you have and some you didn’t know you had.

Her knowledge is endless and ranges from home and auto to life insurance, medicare supplement and long-term care. She is passionate about educating her clients about the coverages they need. It is why she works as hard as she does and why her clients often become lifelong friends. 

Outside of work, Delores enjoys reading as well as working with flowers and plants. She is blessed with two children, Jon and Lori. She is also blessed with six grandchildren and a little Yorkie, Mia – all who are quite spoiled. She enjoys spending time with family and attending church at New Life in New Bern.

Ashley Brinson, TRA
Associate Agent

Email: ashley@brinsonins.com
Phone: 252-745-5121

Ashley grew up in Cove City, North Carolina.  She graduated from East Carolina University (Go Pirates!) with a Bachelor’s in Business Management and a Masters of Business Administration.  Ashley is a licensed property and casualty agent and her goal is to build long-lasting relationships with her customers. She wants to be your agent for life and for the generations to come.     

Ashley and her husband, Jamie, live in New Bern with their son, Nixon. In their spare time, they enjoy the outdoors, boating and spending time with their family and friends.

Erica Altman, TRA
Associate Agent

Email: erica@brinsonins.com
Phone: 252-745-5121

Erica grew up in Pamlico County.  She is one of our personal lines agents and has been with us since 2012. Her favorite part of her job is ensuring that her customers have proper coverages in place should the unexpected happen. Her primary goal is to provide clients with knowledge using an honest, thoughtful and problem-solving approach to insurance and risk management.

Erica is happily married to her husband, Andy. Together they have two daughters, Hannah and Emma and a Jack Russell terrier named Daisy.  In her spare time, she enjoys camping in her travel trailer with her family. When she is not traveling she loves a good book or a Hallmark movie!

Dorothy Sadler
Personal Lines Customer Service Representative

Email: dorothy@brinsonins.com
Phone: 252-745-5121

Dorothy is a licensed customer service representative and has been with our agency since 2004.  After her first year, she fell in love with the industry and never left. She likes to educate, problem solve and help our customers in any way that she can.

Dorothy has lived in Pamlico County her whole life and knows the area like the back of her hand. She and her husband, Aaron, share two beautiful children; Sara and Noah.  Family means the world to her and her favorite past time is being ‘Dot Dot’ to her niece.

Kate Hankins
Premium Account Manager

Email: kate@brinsonins.com
Phone: 252-745-5121

Kate grew up in Douglasville, GA outside of Atlanta.  Kate is our Premium Account Manager and makes sure payments are made, policies are active, and customer inquiries are answered. She loves that her job keeps her organized and enjoys helping to find solutions to anything that may come up.

Outside of work; Kate enjoys watching college football or simply spending time with her family.  She is happily married with one son, two dogs, and 3 cats.

Piper Furgurson
Executive Assistant

Email: piper@brinsonins.com
Phone: 252-745-5121

Piper and her husband Allen moved to Pamlico County in 2017.  Piper is Jon’s Executive Assistant and is most excited about helping him move the agency forward as an independent agency.  She loves that she gets to work with many different aspects of agency operations and something different just about every day.

Piper believes that the beauty of Pamlico County and the kindness of the people here are unsurpassed. She and her husband spend much of their free time in their boat exploring the beautiful creeks, rivers, and sounds of eastern NC. She also enjoys “junk shopping” and spending time with family and friends who visit often.

Kathy Mattox
Director of First Impressions

Email: Kathy@brinsonins.com
Phone: 252-636-0544

Kathy was born and raised in New Bern and has lived here all her life. She earned her Associates Degree from Craven Community College and her Bachelor’s Degree (Suma Cume Laude) in Business Administration with a minor in Human Resources from Mt Olive College. Before joining the Brinson team, Kathy worked in the medical insurance industry for over 35 years. As our “Director of First Impressions,” Kathy ensures that all of our customers are served in the most prompt and courteous manner possible.

Kathy has been married to her husband, Johnny for 43 years. Together they share two sons, a daughter-in-law, two grandsons and their furbaby, Cooper. Kathy serves as the music director at her church of 45 years. She enjoys singing as well as sharing the Gospel with other churches and organizations in the community. One of her favorite hobbies is coloring. She compiles her drawings in a huge notebook that she hopes to unveil to her sons one day to remind them of her!